The members of the Welcome Team (ushers/greeters) are usually the first people that visitors make contact with when coming to service.  They are the people to welcome you to church with a smile and provide pertinent and general information about, among other things, the location of children’s programs, where to find a seat in the sanctuary, getting a copy of the sermon notes or finding the washrooms.

But beyond this–the Welcome Team exists to be the first-wave of community members to approach, connect, and embrace visitors and new people to the greater life and community of the church.

You will enjoy this role if you are:

✅Punctual and reliable: You arrive early/on time, are engaged with visitors and help create that welcoming experience

✅Welcoming and personable; You have a friendly disposition and make people feel comfortable and welcomed and you enjoy helping others

✅Empathetic and attentive; you notice situations where someone might need directions or more information and you step in to help

✅Knowledgeable and helpful: You are able to guide visitors confidently to where they need to go or to find what they are looking for

Frequency: at least once a month

Day/time:  Sunday during the 9 am or 11 am service

✅ Attend planning/training session, shadow a current volunteer

✅ Attend service when scheduled to serve (i.e., attend 9am if serving at 11am)

✅ List frequency of regular check-ins, meetings, retreats or fellowship times

Greeter:

• You are situated by the front doors
• You greet church family and visitors with a friendly handshake & smile providing directions to nursery, washrooms, coat racks, etc. as necessary. 
• You serve 15 minutes before the service, and greet until 10 after the service starts; The time commitment is usually once per month
• This is a ministry you can consider serving  with a family member.

Usher:

All ushers should be ready to direct everyone out of the church in the case of a fire or emergency situation.

There are two usher roles:

• The foyer usher’s main responsibility is to hand out the sermon notes and provide directions as needed.  The foyer usher stays in the foyer during the worship time and continues to help latecomers and to monitor the foyer.  They help with opening and closing the doors.
• The sanctuary usher helps with seating visitors, and collecting the attendance information for everyone attending the service, including everyone in our children’s ministries.  They provide directions to the washroom and scan for empty seats in anticipation of late visitors walking in.

Need more info? Ready to Serve? Submit the form below and we will get back to you!